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Contacting Customer Support


Before contacting our customer support, please take your time to browse our wiki page first, because the answer to your question might lay in one of the topics on the wiki. We will add an FAQ section soon. Stay tuned!

  • If you encountered issues with your payment, see the "Payment Issues" article.
  • If your account was compromised or lost, don't hesitate to send us an account recovery ticket right away.
  • If you have encountered other issue(s) or have specific question(s), use the standard ticket form and send us a clear and detailed description of your issue(s)/question(s).


If the form is unavailable, you can contact us at help@tankix.com from any email service.