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Securing Your Account


Basics

Every account has its own value, which is translated into the time and the money invested in it. Usually, a player loses his account due to unawareness or not being familiar with the game rules. Quite often, we are presented with tempting choices that seem good at the time, but end up having terrible consequences. The following article will help you keep your account secure and safe.

Choose a secure email service

Your account will be linked to an email address, and it's better to choose secured service. If you use a personal email host, you risk not having the level of security that other popular email service providers, meaning your account is less secure. When registering your email address, make sure you remember what email you linked. If your account were to be compromised, you would need to know exactly what you entered to make sure you recover is as fast as possible.

Choose a secure password

You should think carefully before choosing your password. Your password should not be easy to guess, even to someone who knows you well. Keep in mind that there are programs out there built to hack into accounts by using “brute force”, which use a set of words to generate possible passwords in order to attempt logging into an account. Here are a few handy tips that should help you with choosing a secure password:

  • Your password should not contain words from any dictionary; this includes words spelt backwards. Dictionaries are often used to generate a list of possible passwords from common words and terms.
  • Use a combination of letters, numbers, special characters, spaces and capitalization but keep in mind that their distribution is also very important. For example, "password123" is not very secure and quite generic, but "bLu3!p8P3py" is extremely difficult to guess.
  • The longer the password, the less the chances that someone may be able to guess it. We recommend that you create a password that uses as many characters as possible.
  • Many programs can detect common number/letter replacements (e.g. 5 for an S, 3 for an E, 1 for an I etc.) so try and avoid these when creating your password. Also try to avoid using keyboard sequences (e.g. 1234, qwert, zxasqw, asdasd, etc.) as these are commonly used to create passwords and are therefore often used by “Brute Force” programs.
  • We recommend that you do not use your account name in your password as if it is followed by numbers, special characters or other words it will make it easier to guess. Finally try to use a unique password that is different from any of your other passwords (email account, social media websites, online bank account, other online game accounts, etc).
  • There are some good password managers that might help you keep track of various passwords and while we do not endorse or support a particular password manager, here are some examples of such programs: KeePass, Google Passwords and LastPass
  • If you are using a public computer, never save your password. Not only can people access your account, but many computers and programs keep track of saved passwords and allow other users to find them.

Keep your antivirus software active and updated

Antivirus software helps you fight against viruses, trojans and other malicious third party programs (i.e. key-loggers and spyware). While Alternativa Platform does not endorse or recommend any particular antivirus program, here are some examples of programs that will prevent you from acquiring harmful malware: Avast, AVG and McAfee

Keep your operating system updated

Keeping your OS current ensures that critical security updates are installed to combat against nasty online critters. Click here to visit Microsoft’s update website to download the latest update!
If you are using a Mac, open the Apple Menu and select "Software updates" to download and apply the latest update to your Mac OS.

Be careful with shared systems

  • Use of public computers, such as those at hotels, internet cafés and schools, significantly increases the risk of your personal information becoming compromised. Your password can be compromised by simply logging in from one of these shared systems in the event that harmful software has been installed.
  • If you've played on a shared system before, you should consider changing your password just in case.
  • If you use a shared computer regularly, be sure to log out when you are done and never save the password.

Beware of scamming or phishing attempts

Some of the more common ways that scammers/phishers initiate contact with victims include:

  • Email – Phishing emails are usually designed to emulate official company communications, often employing spoofed sender addresses along with the sender’s common formatting to fool users into clicking on malicious web links.
  • Social Media – Phishers might contact you through Facebook, Twitter, LinkedIn, IM/chat (both in game and 3rd party, such as Discord or Skype), and etc. Remember, the Internet is full of strangers!
  • Forums – Messages containing malicious links or scams can exist on any forum or other means of online communication. Exercise caution when chatting with others online.
  • Other Websites – Some websites that ask you for login credentials are actually traps designed to steal your information using some type of web form. Others may be bombarding your computer with malware, which, without proper antivirus software, can harm your computer and endanger your account.


NEVER enter your account details anywhere except for authorised Tanki X sites. Make sure the URL contains these 3 things before entering your details:

  • A green lock with the word Secure next to it
  • https:// at the start of the link
  • tankix.com as the domain.

If any of these don't appear, you could be on a fake website where you risk losing your account


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Attention Tanker!

If your account has been compromised or stolen, don't hesitate to send us an account recovery ticket right away. Make sure to include as much details as possible.

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